Customerservicegroup.com
| Top customer sites |
| Top service sites |
| Top group sites |
- Title
- Customer service training customer service management customer service skills and resources
- Meta Description
- Newsletters, books, and free online resources for improved customer service, call center and help desk operations including tools for enhancing rep training, morale, motivation, recognition, rewards and incentives
- Meta Keywords
- Customer Service Group, Customer Service Newsletter, The Customer Communicator, Customer Service Week, CS Week, morale, motivation, incentives, rewards, recognition, hiring, training, monitoring, coaching, retaining, customer service, call center, call centre, help desk, support center, contact center, customer care, sales, service, inbound, outbound, telephone, phone, fax, web-based, live chat, email, representative, rep, CSR, frontline, retention, loyalty, satisfaction, listening skills, complaint handling, controlling calls, time management, stress management, teamwork, cooperation, ergonomics, ICSA, International Customer Service Association, ICMI, Incoming Calls Management Institute, HDI, Help Desk Institute