Smg.com
| Top smg sites |
- Title
- Service Management Group
- Meta Description
- SMG measures customer and employee experiences by collecting millions of surveys each year, adding behavioral data through our location-based mobile research technology. We report and analyze the data to help our clients create more 5-star human experiences and make better business decisions that impact the bottom line.
- Meta Keywords
- efm, cem, voc, customer loyalty, customer experience, customer experience management, customer feedback, employee satisfaction survey, employee engagement survey, voice of the customer, brand experience, customer loyalty program, great customer service, loyalty marketing, employee feedback, customer loyalty program, customer research, customer feedback survey, building customer loyalty, employee opinion survey, enterprise feedback management, customer loyalty research, employee feedback survey