Cci-sa.co.za
- Title
- CCI South Africa - Home
- Meta Description
- CCI South Africa is the largest international contact centre in South Africa, specialising in customer lifecycle management, digital engagement, inbound and outbound customer service.
- Meta Keywords
- Customer Lifecycle Management,Largest International Contact Centre in South Africa,Inbound, Outbound,Digital,Partnerships,High performance culture,Wellness Centre, International outsourcer in South Africa,Telecommunications,Energy,Utilities,Insurance,New acquisition sales,Customer Service,Win-back,Customer Retentions,Workforce Optimisation,Customer Insight, Brand Ambassadors,Up sell,Cross sell,Chat,Social Media,Online Community,Sales Conversion Rates,First time resolution rates,Digital Academy,LivePerson,Quality Assurance,Agent performance,Call Insight, Reduce operating costs,Manage poor performing agents,Connect rates,Sales rates,Man hours spend,Dialler statistics,Call Volumes,Answer rates,Average handling times,Data Usage,Mobile Chat,Desktop chat, Web chat,Social Engagement,Resource Planning,Scheduling,Real Time,Planning Services,Workforce management,Workforce Planning,Workforce Planning Software,Workforce Planning Services,Planning Tools, Data usage,Connect rates,Dialler ...