If your complaint has not been resolved quickly (normally within eight weeks), you can take your complaint to an organisation like Ombudsman Services. The new service, Consumer Ombudsman, is open for any complaint outside financial services and is run by Ombudsman Services, which already operates the popular government-backed complaints schemes in energy and telecoms.
Meta Keywords
raise complaint,gather evidence,complain to company, reaching a resolution,need advice,consumer ombudsman, retail ombudsman,consumer complaint,impartial advice,complaining to a company,consumer,complaint,complaining,ombudsman