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- Title
- The HotLine Magazine Archives
- Meta Description
- For The Design & Retention of Profitable Customer Relationships, an online magazine devoted to helping SaaS/Cloud ISV's maximize their customer
- Meta Keywords
- Customer Success Management, Customer Retention, SaaS, Cloud, Customer Support, Profitability, Software, ISV, Customer Centricity, Definition of Success, Definition of Support, OnDemand, On-Demand, Customer Success Management Initiative, SaaS Support Project, SCCORES, TSSP, CSMI, Forum